Crocs Resort & Casino Jaco, Jaco ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

800 Metros Norte Del Banco De Costa Rica, Jaco, Costa Rica

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

2 persons

485 sq. feet

Bed options:

2 King Size Beds

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

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Deluxe Queen Room

Max:

4 persons

485 sq. feet

Bed options:

2 King Size Beds

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Jaco3700 ft

Airports

Aeropuerto La Managua (XQP) 44.0 mi

Juan Santamaria International (SJO) 53.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experiences

“During my stay, I experienced the amazing food options at the Zarpe restaurant. The meals were incredibly yummy, and the buffet offered twice a week showcased a variety of flavors that satisfied everyone in my group.” view full review

Spacious and Comfortable Rooms

“I loved the Quadruple Room with Mountain View we stayed in. It was spacious and airy, with ample storage for our clothes and a great desk area. The large full-length mirror was an added bonus for getting ready each day.” view full review

Amazing Poolside Relaxation

“The pool area was simply fantastic! We spent most of our days enjoying poolside service with great food and drinks. It was so relaxing to soak up the sun while being attended to by the friendly staff during our stay.” view full review

Fun Casino Experience

“The casino provided a great way to spend some time during the evenings. I loved playing Blackjack with low minimums and felt it was a fun diversion. The experience was comparable to what you'd find in Vegas, and it added a nice touch to our stay.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Snorkeling
Horseback riding
Golf course
Pool tables
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities

Children

Cribs
Board games
Children's menu
Water slides
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Garden area
Spa & wellness center
Facial
Treatment room
Beauty treatment
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

800 Metros Norte Del Banco De Costa Rica, Jaco, Costa Rica

Map view

800 Metros Norte Del Banco De Costa Rica, Jaco, Costa Rica

City landmarks

Calle Pastor Diaz Across from Arigato Sushi; beside Pizza Pata.

Tico Pod Art House & Gifts

1.0 mi

Pastor Diaz Avenue 100 meters South of the Jaco Park

Daystar Center Jaco

1.1 mi

Church

Horizon Church Jaco

2100 ft

Puntarenas Province

Parque Johannes Dankers

3900 ft

Jaco Beach

1.3 mi

Gallery

Zukia Art Gallery

3600 ft

Night club

Le Loft

1.0 mi

Parks

Parque Recreativo Johannes Dankers

1.1 mi

Shopping Area

Jaco Walk Open Air Shopping Center

1.1 mi

Store

Mas X Menos

1.1 mi

Calle jaco sol

Playa Jaco Costa Rica

1.3 mi

Costa Rica

Mirador De Jaco

2.3 mi

Beach

Playa Herradura

2.1 mi

Calle Santana

Tortuga surf school

1.7 mi

Jaco

Howling Monkey Adentures

2.0 mi

Island

Isla Palma

2.1 mi

Island

Isla Herradura

2.1 mi

Costanera Sur Hwy

Jaco Ropes

2.1 mi

Pochotal

2.1 mi

Puntarenas Province

El Miro

2.4 mi

Del Mar Surf Camp

2.3 mi

Beach

Bahia Herradura

2.5 mi

Calle Europa

Sealounge Catamaran Costa Rica

2.5 mi

Zoo

Neo Fauna CR

2.9 mi

Harbor

Los Suenos Resort and Marina

2.6 mi

6km north of the Jaco Beach main intersection Jaco Beach

Vista Los Suenos Horseback Riding

2.8 mi

Herradura Bay

2.7 mi

Nearby

Main Street in Jaco Next to Zuma Rent a Car

Bambu

1600 ft

Libraries

Jaco Library and Learning Center

1600 ft

Restaurants

Waves Bar & Grill

1600 ft

150 Meters South West Of Municipalidad Jaco

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Well-maintained pool area

Nice facilities

Strong mildew odor in room

Inconsistent service

8.2/10

Great

Rooms

5.0

Location

5.6

Service

5.0

Dining

5.0

Riley

United Kingdom, February 2025

5.0/10

My stay at the hotel had its ups and downs. The rooms were quite small and had a noticeable mildew smell, which was disappointing. The staff wasn't very accommodating, especially when I ended up in the wrong room and faced issues at the restaurant. However, the location has its perks if you have a car, being at the beach and away from town traffic, plus the pool area was definitely a highlight.

Rooms

5.0

The rooms were quite small and had a strong mildew odor.

Service

5.0

The staff was often unhelpful, putting me in the wrong room, and the restaurant service was inconsiderate.

Location

6.0

The hotel is located at the end of the beach, which is a bit inconvenient for walking to shops, but decent if you have a car.

Dining

5.0

The dining options were limited and often served cold food with no variety, which put a damper on my mornings.

Facilities

7.0

The pool area was well-maintained and provided a nice escape.

Lily

United Kingdom, December 2024

5.8/10

I had a mixed experience at this resort spa. While the facilities, especially the pool, were nice and offered a relaxing atmosphere, the room had a noticeable mildew odor that was hard to ignore. The service left much to be desired, with some staff being unaccommodating. Overall, I enjoyed the amenities, but there were some significant downsides that made my stay less than perfect.

Rooms

5.0

The room had a strong mildew odor, which was quite off-putting and took some time to address with the front desk.

Service

5.0

The service was inconsistent—some staff were attentive, but others were unaccommodating, chasing me down for paperwork related to changing rooms, which felt unnecessary.

Location

7.0

The location is nice, though it's quite a distance from downtown Jaco. It had a good number of lawn chairs around the pool area for relaxation.

Dining

5.0

The dining experience had a good variety, but I found the food to be poor, cold, and lacking in selection.

Facilities

8.0

The pool area was well-maintained and provided a relaxing atmosphere, which I appreciated during my stay.

Well-maintained pool area

Strong mildew odor in room

Jackson

United Kingdom, December 2024

5.0/10

My stay at the hotel was quite a mixed bag. While the facilities were spacious and there was a lot of potential, there were significant downsides, like the unhelpful service and the subpar dining experience. The location wasn't ideal as it felt somewhat disconnected from the main attractions, but I did appreciate how clean the hotel was overall.

Rooms

5.0

The rooms were huge but unfortunately had arguably the worst view in the hotel, stuck on the 3rd floor with just a mountain view. There was broken equipment, and I even found that there was no water in the room.

Service

5.0

The service was hit or miss. While I encountered some courteous staff, my experience at the front desk was frustrating. They put me in the wrong room, and I was chased down to sign a document for a worse room.

Location

5.0

The location was less than optimal, as it’s at the end of town and not near the center. It made getting around a bit of a hassle.

Dining

5.0

Dining was quite disappointing. The food served was very poor, often cold, and there was little selection available. It left me craving something better.

Facilities

6.0

The facilities were spacious and had a lot of potential, which I appreciated. However, some issues impacted my overall experience.

Paul

United Kingdom, November 2024

5.6/10

My stay at the resort spa was a bit of a mixed bag. While the facilities like the pool were beautifully maintained, I faced some significant issues with the room which had an uncomfortable humid smell and a less-than-ideal view. The service could be more organized, especially when it comes to room assignments. However, the location was nice for a relaxing retreat, just a bit far from the main attractions.

Rooms

5.0

Unfortunately, my room had a persistent humid smell that made it hard to sleep, and the view from the third floor was disappointing. I wasn’t impressed.

Service

5.0

Service was hit or miss. While I found some staff attentive, my experience with room assignment left a bitter taste, where I was misplaced initially and felt pressured to sign documents for a downgrade.

Location

7.0

The location is a bit isolated, being on the far side of the beach and away from the town, but it does offer a peaceful environment for relaxation.

Dining

5.0

The breakfast was quite underwhelming, which was disappointing, but I did find a few decent local options available nearby that I enjoyed more.

Facilities

8.0

The pool area is fantastic, well-kept and offers a lovely spot to unwind. I loved spending my afternoons there.

Jonathan

United Kingdom, September 2024

5.0/10

My stay at the hotel had some ups and downs. The location seemed a bit strange, being further from the center of Jaco than expected, but it did have some fantastic amenities. The room I was in had a less-than-stellar view and was situated right above a nightclub, making it difficult to get a good night's sleep. On the brighter side, the staff was gentle and available to help, though there were a few moments of confusion during check-in. Overall, the hotel offers some excellent features for those looking to enjoy a relaxing getaway, but some areas could definitely use improvement.

Rooms

5.0

I had a mountain view room on the 3rd floor, but it overlooked a casino and the noise from the nightclub below made it hard to sleep.

Service

6.0

The service was kind and attentive when it came to assistance, but there were some hiccups with the front desk that left me feeling frustrated.

Location

5.0

The location felt a bit isolated; it was a longer walk to the town center than I had anticipated.

Dining

5.0

Dining could use some serious upgrades; the breakfast was cold and lacked variety with no bacon options.